I have the older Neck Diagrams 1 - is there a discount to upgrade to ND2?
Yes, existing ND1 customers do of course get special upgrade pricing! You can order an ND1 to ND2 Upgrade license here.
Once you’ve ordered and received your ND1 to ND2 Upgrade license code, you’ll also need your existing ND1 license when registering to unlock the software. If you can't find it then you can get it emailed to you using the form on the page.
Don’t order an ND1 to ND2 Upgrade license if you haven’t previously bought ND1 as it only works in conjunction with an ND1 license!
How do I upgrade from ND1 Standard to ND2 Pro?
This is a 2-step process:
- First order the ND1 > ND2 Standard Upgrade
- Then order the ND2 Standard Tier to Pro Upgrade option
I can't find my old ND1 license code - how can I get it?
You can have your license code emailed to you by using the Find My License Code form.
If you’ve changed your email address since you made your purchase then please use the 'Submit a request' form and we'll update your details.
What happens to files I already created with Neck Diagrams 1?
ND2 runs separately to ND1 and all ND1 original files will be untouched.
When ND2 starts for the first time it asks where you would like to keep your Neck Diagrams documents. If you have an existing ND1 install, it copies all ND1 files into the ND2 document folder.
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